Last Updated: 08/31/2012
DEFINITIONS OF TERMS USED ON THIS SITE
Personal Information: Any information that can identify a specific individual.
Aggregate Information: Any information that does not allow us to identify a specific individual. Examples include demographic information, areas visited on the Site or what browser was used to access the Site.
Cookie: Electronic files that your web browser places on your hard drive to retain information relating to visits to and use of a website. Although they allow you to visit the Site more efficiently, they may be disengaged by changing your browser properties.
Pixel Tags: An electronic image, often a single-pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors’ hard drives.
Internet Protocol Address: An address identifying number that is automatically assigned to your computer by your Internet Service Provider.
TYPES OF PERSONAL INFORMATION WE COLLECT
We collect various types of voluntarily provided personal information from visitors to the Site. This includes such information as:
- Names, addresses, email addresses, and other application information and in some instances social security numbers.
- Automobile information, phone numbers, birthdates, or claim information that identifies a specific individual.
HOW WE USE PERSONAL INFORMATION
We use personal information provided by individuals who visit our Site to fulfill the purpose for which the visitor provided the information, such as:
- Completing transactions
- Processing claims
- Sending you information we think may be of interest to you
- Providing a quote for one of our products
- Completing a survey
- Other purposes specifically disclosed at the time the information is requested
We also may de-identify the personal information collected by removing identifiers such as your name or by aggregating information. We may use such aggregate information as described in the section “Other Types of Information We Collect and How We Use It” found below.
HOW WE DISCLOSE PERSONAL INFORMATION
Disclosures Among our Affiliates
If we share your information for such purpose we will inform you and provide you with an opt-out option, and upon request, a list of all third parties with whom personal information has been shared.
Disclosures to Third Parties
We work with third parties that provide services to us and we may share your personal information with them to complete those services. Those parties can include but are not limited to:
- Independent agents, brokerage firms, insurance companies, and other financial service providers
- Website hosting or information technology consulting service provider
We may also share personal information about visitors, and customers with nonaffiliated companies with whom we have a marketing or other business relationship.
We may disclose personal information to:
- Comply with applicable laws
- Respond to governmental inquires or requests
- Comply with valid legal processes
- Protect the rights, privacy, safety or property of http://www.cimaworld.com visitors, customers and the public
- Permit us to pursue available remedies or limit the damages that we may sustain
- Enforce our Terms of Service
In the event there is a change in the corporate structure of CIMA, such as a merger, consolidation, sale, liquidation or transfer of substantial assets, CIMA may, in its sole discretion, transfer, sell or assign information collected on and through this Site, including personal information about you, to one or more affiliated or nonaffiliated third parties.
OTHER TYPES OF INFORMATION WE COLLECT AND HOW WE USE IT
We may gather and store aggregate information about visitors. The collection of this aggregate information enables us to measure the number of visitors to various portions of the Site, diagnose problems with our server, administer the Site and track visitor activity. We will use this aggregate information to learn more about what you and what our customers are expecting from our services, and tailor and improve the Site. Because aggregate information collected on the Site does not personally identify you, we may use aggregate information, and share aggregate information with third parties. Below are ways we may collect this aggregate information:
- HTTP cookies, flash cookies, or other similar technologies.
- Pixel-tags also known as web beacons or clear GIF’s or similar means. The data collected includes such anonymous information as what operating system and browser you use, how you navigate to and through our Site, how long you stay on our web pages, and when you open emails from us.
- Internet Protocol address which is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. Collecting Internet Protocol addresses is standard practice on the Internet and is done automatically by many websites.
We also use service providers to help us develop applications for your convenience. These application service providers may use tracking pixels, agents or other visitor identification technology to collect certain non-personal information, such as your browser type, your operating system, and other information that does not identify you. The application service providers do not receive your claims information or any other information that identifies you.
LINKS TO OTHER WEBSITES
This Site contains links to other websites. The operators of those other websites may collect information about you, through cookies or other technologies.
Links on the Site to other websites are provided only as a convenience, and the inclusion of such links does not imply endorsement of the linked site. We encourage you to read the legal notice posted on those sites, including their privacy policies. We have no responsibility or liability for your visitation to, and the data collection and use practices of, other sites.
CIMA’s Site is not directed to or intended for children. CIMA does not knowingly collect or post information from children under the age of 13 in compliance with laws protecting the privacy of children. You can visit the Federal Trade Commissions website to learn more about the Children’s Online Privacy Protection Act (COPPA).
CIMA maintains profiles and/or pages on various social media sites including Facebook and Twitter. If you choose to “Like” CIMA on Facebook, “Follow” CIMA on Twitter, or take any similar action on another social media site, you are providing your consent to receive information updates, including solicitations, from CIMA. To stop receiving this information from CIMA on a social media site, you must follow the procedure established by the site. For example, on Facebook, you must click “Unlike” on CIMA’s page, and, on Twitter, you must click “Unfollow” on CIMA’s profile.
OUR SECURITY PROCEDURES
We take reasonable precautions to safeguard the personal information transmitted between visitors and the Site and the personal information stored on our servers. Unfortunately, no method of transmitting or storing data can be guaranteed to be 100% secure. As a result, although we strive to protect your personal information, we cannot ensure the security of any information you transmit to us through, or in connection with, the Site. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us at Corporate Secretary, CIMA, 2750 Killarney Drive, Suite 202, Woodbridge, VA 22192; email to firstname.lastname@example.org; or direct fax to 703-778-7381. In the unlikely event that we believe the security of your personal information in our possession or control may have been compromised, we will attempt to notify you of that development. If notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
If you receive an email or other correspondence requesting that you provide any sensitive information (including passwords or social security number) via email or to a website that does not seem to be affiliated with the Site, or that otherwise seems suspicious to you, please do not provide such information. Report such requests to us at Corporate Secretary, CIMA, 2750 Killarney Drive, Suite 202, Woodbridge, VA 22192; email to email@example.com; or direct fax to 703-778-7381.
WHERE CIMA STORES AND MAINTAINS INFORMATION
CHANGES TO POLICY
Voice, email or fax messages from CIMA may contain privileged or confidential information or may otherwise be protected by work product immunity or other legal rules. No confidentiality or privilege is waived or lost by any inaccurate transmission. Access, copying or re-use of information by non-intended or non-authorized recipients is prohibited. If you receive a message but are not an intended recipient, please notify the sender or firstname.lastname@example.org, so we can attempt to send the message to the proper recipient(s). Delete the message and do not read, act upon, print, disclose, copy, retain or redistribute it.
The contents of CIMA’s voice, email or fax messages are for information purposes only and should not be regarded as an insurance binder, formal quotation for coverage, certificate of insurance, or evidence of insurance, unless specifically indicated as such. They do not, in any way, alter or amend the terms, conditions, exclusions, or limits of any applicable coverage. You should always refer to the actual policy for terms and conditions.
Messages from CIMA are not intended for distribution to, or use by, any person or entity in any location where such distribution or use would be contrary to law or regulation.
The transmission and content of CIMA communications cannot be guaranteed to be secure. Therefore, we cannot represent that the information is complete, accurate, uncorrupted, timely or free of viruses, and CIMA cannot accept any liability for messages that have been altered in the course of delivery. CIMA does not waive any intellectual property rights. For your protection, we recommend that you not send us any individual personal information via nonsecure methods of communication, including via public electronic communication channels, such as Internet email, which are generally not secure and could be intercepted by a third party.
CIMA reserves the right to record, monitor, review and retain all communications, including voice and email, sent to and from CIMA’s networks and systems (subject to and in accordance with local laws.)
References to “CIMA” are references to any company in The CIMA Companies, Inc. group of companies. Attachments included in messages from CIMA may have additional important disclosures and disclaimers, which you should read.
ABOUT THE USE OF THIS WEBSITE
The content of this site is copyrighted by CIMA, 2750 Killarney Drive, Suite 202, Woodbridge VA 22192-4124. All rights are reserved. If you would like to reproduce any content of this site, contact CIMA’s Corporate Secretary via email to email@example.com.
The insurance descriptions used on this site are not a substitute for any actual policy. You must always refer to the actual policy for terms and conditions.
We do our best to make sure content is accurate, but we cannot guarantee that we will be entirely successful. Therefore, all content is provided “as is,” without any warranty of any kind. In no event shall CIMA or its affiliates be liable for any damages whatsoever arising out of or in connection with the use of this Web site.
Depending on the State/Commonwealth/District/Territory involved, The CIMA Companies, Inc. and/or one of its subsidiary companies and/or one or more of its employees maintain appropriate licenses. For specific license information, contact CIMA’s Corporate Secretary via email to firstname.lastname@example.org.